Refund Policy

Last Updated: February 1, 2026

At Levent Enterprises LLC, we strive to provide high-quality digital rights management and publishing services. This Refund Policy outlines our policies regarding refunds, cancellations, and satisfaction guarantees for our products and services.

1. Digital Products and Templates

We offer a 14-day satisfaction guarantee on all digital products and asset templates, including the Standard Asset Templates package.

  • If you are not satisfied with your purchase, you may request a refund within 14 days of the purchase date.
  • Refund requests must be submitted in writing to support@levententerprises.com.
  • Refunds will be processed to the original payment method within 5-10 business days.
  • Upon refund, access to digital products will be revoked.

2. Subscription Services

For recurring subscription services (Basic Asset Management, Compliance Retainer, Enterprise Distribution Suite):

  • Subscriptions may be cancelled at any time before the renewal date to avoid future charges.
  • No refunds will be provided for partial billing periods.
  • Upon cancellation, you will retain access to the service until the end of your current billing period.
  • To cancel your subscription, contact support@levententerprises.com or use the Client Portal.

3. Consulting and Audit Services

For consulting, audit, and strategy services:

  • Consulting services are non-refundable once the audit or consultation has commenced.
  • If you need to cancel a scheduled consultation before it begins, please contact us at least 48 hours in advance for a full refund.
  • Cancellations made less than 48 hours before a scheduled service may be subject to a cancellation fee.

4. Enterprise and Setup Fees

For enterprise services and onboarding fees:

  • One-time onboarding fees (ranging from $75 to $350) are non-refundable once onboarding has begun.
  • If you cancel before onboarding commences, the setup fee will be refunded in full.
  • Enterprise Distribution Suite services are subject to the subscription cancellation terms outlined in Section 2.

5. Chargebacks and Disputes

We encourage customers to contact us directly to resolve any billing concerns before initiating a chargeback or dispute with their financial institution. We maintain detailed records of all transactions and service delivery, and we will respond to any dispute with complete documentation.

If you believe there has been an error in billing, please contact support@levententerprises.com immediately. We are committed to resolving billing issues promptly and fairly.

6. How to Request a Refund

To request a refund, please follow these steps:

  1. Email support@levententerprises.com with the subject line "Refund Request"
  2. Include your full name and the email address associated with your account
  3. Provide the order number or transaction ID
  4. Briefly describe the reason for your refund request

Our support team will review your request and respond within 2 business days.

7. Exceptions

We reserve the right to refuse refund requests in cases of:

  • Suspected fraud or abuse of our refund policy
  • Violation of our Terms of Service
  • Requests made outside the applicable refund window
  • Services that have already been fully rendered

8. Changes to This Policy

We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Refund Policy, please contact us at:

Levent Enterprises LLC
2106 House Ave Suite 482
Cheyenne WY 82001
Email: support@levententerprises.com
Compliance: compliance@levententerprises.com
Phone: (307) 555-0100